Refund Policy
RoutePilot delivers digital access the moment you pay. Here's exactly when refunds are, and aren't, available.
1. Try the Free Trial First
Every new account gets a free trial before any money changes hands. Use it to confirm RoutePilot works well for your device, delivery platform, and workflow before buying a paid plan.
2. Digital Access — Purchases Are Generally Final
Because a purchase grants you immediate digital access (and, if you already have an active plan, adds days on top of it right away), purchases are generally final and non-refundable. This includes cryptocurrency payments, which can't be reversed once confirmed. Completing a purchase means you're asking for — and receiving — instant access, and you agree to that immediate performance.
3. When We Will Consider a Refund
At our discretion, we may refund a purchase for things like:
- A duplicate charge for the same plan and time period.
- A confirmed technical problem on our end that blocks your access and that we can't fix within a reasonable time.
Refund requests need to reach us within 7 days of the charge, at admin@yawdyvybz.click, with your account email and transaction details.
4. Chargebacks & Disputes
Got a billing concern? Talk to us first — we want to help. Filing a chargeback or payment dispute against a valid purchase instead of contacting us is a violation of our Terms of Service and can result in immediate, permanent loss of access with no refund, plus a permanent ban from the Service.
5. Cryptocurrency
Crypto transactions are irreversible by design and are non-refundable in every case except a confirmed duplicate payment.
6. Contact
For any billing or refund question, email admin@yawdyvybz.click before doing anything else. We aim to respond quickly and resolve things fairly.